When a tenant's illegal subletting and property damage led to a police raid and a trashed rental, Upfrnt quickly stepped in. With swift cleanup, repairs, and a successful re-letting, the landlord not only avoided further hassle but also kept the upfront rental cash, thanks to Upfrnt’s comprehensive property management solution.

Navigating Unexpected Challenges

A seemingly smooth lease renewal quickly turned into a nightmare when a previously reliable tenant informed the landlord, he would be returning to his home country for a short visit while his girlfriend would temporarily take over the lease. Two months later, the police raided the property, uncovering an illegal subletting scheme. The girlfriend had been renting homes and illegally re-letting them to unauthorized workers. The property, once well-maintained, was left in a disastrous state—trash scattered everywhere, flickering lights, broken kitchen cabinets, and non-working taps.

Swift Action and Restoration

Upfrnt, the property management firm, took immediate action. In less than 3 days, the property was cleaned, repaired, painted, fumigated, and fully restored. New furniture was installed, and all aircon units were overhauled. Just 3 days after the eviction, we found a new tenant. The landlord didn’t have to worry about losing the upfront rental cash—he kept it and remains with us, highly satisfied with the work. Thanks to Upfrnt’s seamless management, the property was re-let quickly and hassle-free, all under one fixed fee.

Upfrnt’s Comprehensive Service: Beyond Traditional Property Management

Upfrnt offers more than standard property management services. As the first property management firm to provide guaranteed upfront rental cash (as long as it’s not the landlord’s default), Upfrnt ensures steady cash flow and financial security from the start. With maintenance solutions fully covered, warranty protection for all inventory items in the rental property, and an all-in-one fixed fee, landlords can rest easy with no unexpected expenses. Plus, Upfrnt’s 24/7 online property management platform ensures that everything from tenant issues to property inspections to tenant leasing is handled quickly and efficiently. No hidden costs, no stress—just complete peace of mind.

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